Privacy policy

What we do with the information you share with us

We will never sell your data.

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This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or interact with the Site. We are committed to ensuring that your privacy is protected, and this Privacy Policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use our Site.

1. Information We Collect

We may collect the following types of personal information from you:

  • Personal Identification Information: such as your name, email address, phone number, postal address, and other details you voluntarily provide.
  • Transactional Information: details related to your transactions or inquiries on the Site, including payment information where applicable.
  • Technical Information: such as your IP address, browser type, operating system, and details regarding your browsing activity on the Site (via cookies or similar technologies).

2. How We Use Your Information

We use your information to:

  • Provide Services: process and fulfill orders or respond to your queries.
  • Improve User Experience: monitor and analyze usage trends to enhance the Site’s functionality and performance.
  • Communication: send you updates, newsletters, and promotional offers, subject to your preferences.
  • Legal Compliance: meet legal obligations, resolve disputes, and enforce agreements.
  • Marketing (where consent is provided): send marketing communications based on your preferences.

3. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

  • Consent: Where you have provided consent (e.g., for receiving marketing communications).
  • Contractual Necessity: To fulfill the services or products you have requested.
  • Legitimate Interests: To improve our Site, products, or services and manage our relationship with you.
  • Legal Obligations: Where we are required to comply with applicable laws or regulations.

4. How We Share Your Information

We do not sell or lease your personal data to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors, such as payment processors or hosting providers, who help us operate the Site.
  • Legal Authorities: When required by law, regulation, or legal process.
  • Business Transfers: If the company undergoes a merger, acquisition, or sale, your personal information may be transferred as part of that transaction.

5. Data Security

We are committed to ensuring that your information is secure. We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When no longer needed, your data will be securely deleted or anonymized.

7. Your Data Protection Rights

Under UK GDPR, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure (Right to be Forgotten): Request that we delete your personal data, subject to certain exceptions.
  • Restriction: Request that we limit the processing of your data.
  • Data Portability: Receive a copy of your personal data in a commonly used format.
  • Objection: Object to the processing of your personal data for certain purposes (e.g., direct marketing).

To exercise these rights, please contact us at info@housemapper.co.uk

8. Cookies and Tracking Technologies

Our Site uses cookies to improve user experience, gather analytics, and deliver personalized content. You can choose to accept or decline cookies by modifying your browser settings, but please note that declining cookies may affect the functionality of the Site.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a new "Last updated" date. Your continued use of the Site after any such changes indicates your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data protection practices, please contact us at: info@housemapper.co.uk 

By using our Site, you acknowledge that you have read and understood this Privacy Policy.

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